1.Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name

• Email address

• Telephone number

• Company or organisation

• Country or location

• Areas of expertise or services of interest

• Project requirements and preferences

• Information included within an enquiry or correspondence

• Any other information you choose to share with us

We may also collect limited technical information when you interact with our website, including your IP address, browser type, device information, general location and website usage information.

2.How We Use Your Information

We may use your information to:

• Respond to enquiries

• Understand your vision, requirements and project needs

• Discuss potential projects and collaborations

• Develop proposals and quotations

• Provide and manage our services

• Communicate throughout a project

• Manage our relationship with clients, partners and suppliers

• Improve our website, services and client experience

• Maintain appropriate business and administrative records

• Protect our legitimate business interests

• Meet applicable legal, contractual and regulatory obligations

Where required by applicable law, personal information will be processed on an appropriate legal basis, which may include consent, contractual necessity, compliance with legal obligations or our legitimate business interests.

3.Confidentiality & NDAs

Discretion is integral to our work.

We treat client communications, project information, concepts, designs, documents and materials shared with us with a high level of confidentiality.

Where a project involves sensitive, proprietary or confidential information, we are pleased to enter into a Non-Disclosure Agreement (NDA) before receiving or discussing such information.

Information provided under an NDA will be handled in accordance with the terms of that agreement, alongside our applicable privacy, confidentiality and data-protection obligations.

Where specialist partners, suppliers, manufacturers or consultants are involved in a project, confidential information will only be shared where reasonably necessary for the delivery of that project and, where appropriate, subject to contractual, confidentiality or non-disclosure obligations.

4.Sharing Information & Third-Party Partners

We do not sell or rent personal information.

The nature of our work may require us to engage trusted third parties, including:

• Specialist suppliers and manufacturers

• Craftspeople and production partners

• Creative and technical specialists

• Consultants and professional advisers

• Website, hosting and technology providers

• Cloud storage and communication providers

• Accounting, legal and administrative service providers

• Logistics and delivery partners

Information will only be shared where reasonably necessary for the relevant service, business function or project.

We take reasonable steps to work with third parties that maintain appropriate standards of confidentiality, privacy and information security and, where appropriate, establish contractual, confidentiality, non-disclosure or data-protection obligations.

Third-party providers remain responsible for the security of their own systems, operations and their compliance with applicable contractual and legal obligations.

We may also disclose information where required by applicable law, regulation, legal process or a competent authority.

5.Security & Third-Party Processing

We take reasonable technical and organisational measures designed to safeguard personal and confidential information against unauthorised access, disclosure, alteration, misuse, loss or destruction.

Access to personal and confidential information is restricted where appropriate to individuals and service providers who require it for legitimate business or project purposes.

Where information is shared with suppliers, manufacturers, technology providers or other third parties, we take reasonable steps to ensure that appropriate confidentiality and information-security standards are maintained.

However, no method of electronic transmission, digital storage or information-security system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect information entrusted to us, we cannot guarantee absolute security against circumstances beyond our reasonable control, including sophisticated cyberattacks, unauthorised third-party activity, system failures or security incidents affecting independent service providers.

Where we become aware of a security incident involving information entrusted to us, we will take reasonable steps to investigate, contain, mitigate and respond to the incident and, where applicable, comply with relevant legal, regulatory and notification requirements.

6.International Data

As an international business, we may work with clients, partners, suppliers, manufacturers and service providers across multiple countries.

Personal or project information may therefore be processed, accessed or stored in a country other than the country in which it was originally provided.

Where required by applicable law, we take appropriate measures designed to ensure that international transfers of personal information are subject to suitable safeguards.

7.Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the nature of the information, our relationship with you, contractual requirements and applicable legal, accounting or regulatory obligations.

Where information is subject to an NDA, contractual confidentiality provision or other agreement, applicable retention and deletion requirements contained within that agreement will also be considered.

When information is no longer reasonably required, we may securely delete or anonymise it, subject to applicable requirements.

8.Cookies & Website Technologies

Our website may use cookies and similar technologies to support functionality, understand how visitors interact with the website and improve the digital experience.

These may include essential cookies as well as analytics or other optional technologies.

Where required by applicable law, we will request consent before placing non-essential cookies and provide appropriate options for managing preferences.

Third-party services integrated into our website may also use cookies or similar technologies in accordance with their respective privacy policies.

9.Your Privacy Rights

Depending on your location and the privacy laws applicable to you, you may have certain rights relating to your personal information.

These may include the right to:

• Access personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Restrict certain processing

• Object to certain uses of your information

• Withdraw consent where processing relies upon consent

• Request a copy or transfer of certain personal information

• Make a complaint to an appropriate data-protection or privacy authority

These rights may be subject to applicable legal requirements, limitations and exemptions.

To exercise a privacy right, please contact us using the details below.

10.Third-Party Websites & Services

Our website may contain links to or integrations with websites, platforms and services operated independently by third parties.

We are not responsible for the privacy, security or data-handling practices of independent third-party websites or services.

We recommend reviewing the applicable privacy policies before providing personal information through external services.

11.Children's Privacy

Our services are intended for businesses and adult clients and are not directed towards children.

We do not knowingly seek to collect personal information from children through our website.

12.Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technology or applicable legal and regulatory requirements.

The latest version will be made available on this page together with the date of the most recent update.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: Partners@rabtani.com